Responsible Gaming Guide
At Novig, responsible gaming means that we support our customers in ensuring safe, responsible gambling so that informed decisions can be made.
Warning Signs of Problem Gaming
We recommend that the following principles are followed so that gambling is purely a source of entertainment and does not result in any problems:
- Remember that gambling is only for entertainment and does not represent a source of income
- Set yourself a limit and do not wager more than you’re prepared to spend on entertainment
- Never wager money that you need for subsistence and for fulfilling financial obligations
- Do not take out loans and do not borrow money from other sources for gambling
- Plan how much time you would like to spend on gambling
- Stick to these plans regardless of whether you win or lose
- Do not gamble if you are unfocused or under the influence of alcohol or medication. Take frequent breaks
- Do not gamble to help distract from disputes, disappointments, frustrations or problems
- Do not neglect your social environment, and take any reactions from your partner, family members, friends and work colleagues seriously
- Do not play in secret and do not neglect other hobbies
The following are warning signs that may indicate when a person may be experiencing problem gaming.
- Gambling to escape worry or trouble
- Gambling to get money to solve financial difficulties
- Unable to stop playing regardless of winning or losing
- Gambling until the last dollar is gone
- Losing time from work due to gambling
- Borrowing money to pay gambling debts
- Neglecting family because of gambling
- Lying about time and money spent gambling
If you have experienced any of the above warning signs, please consider the problem gaming resources below.
Responsible Gaming In-App Features
From a system standpoint, Novig offers you the ability to:
- Time out (suspend account) for 3 days, 7 days, 1 month, 3 months, or 6 months on the Novig App
- Self-exclude for 1 year, 3 years, or 5 years
- Set daily, weekly, or monthly deposit limits
- Set daily, weekly, or monthly wager limits
- Close account permanently
These features can be found in the app on the Account page.
A person may voluntarily apply to be self-excluded from gaming in Colorado. Individual self-exclusion means that an individual has made a conscious voluntary effort to exclude themselves from all forms of gaming under the regulatory purview of the Colorado Limited Gaming Control Commission and the Colorado Division of Gaming.
Persons excluded from gaming are prohibited from:
- Gambling at casinos
- Placing sports wagers at on-site sportsbooks
- Placing sports wagers at on-line sportsbooks
Persons on the exclusion may not participate or collect winnings from the gaming in Colorado on which they are prohibited. Players that self exclude shall not, while on the exclusion list, be able to redeem points, bonuses, comps or freeplay.
Individuals that self-exclude from gaming corporations that have gaming operations in other states may be included on their corporate exclusion list and may be included in other state exclusion programs. An individual self-excluding in Colorado shall be informed prior to being placed on a corporate exclusion list.
If you would like to self-exclude from gambling in Colorado, please visit the following link: https://sbg.colorado.gov/self-exclusion and follow the online enrollment process. Every voluntary exclusion will be active indefinitely, but additionally a minimum duration of (e.g. 1, 3, or 5 years) will be set during which you cannot revoke your decision.
Additional Problem Gambling Resources
- Problem Gambling Coalition of Colorado
- Call or Text 1-800-GAMBLER